Our client is now seeking a high-caliber individual to join their Administration Team as Cargo Claims Coordinator. This role plays a key part in handling cargo claims.    Responsibilities Cargo Claims Management: Handle the cargo claim process by gathering information, reviewing reports, and related bills. Claim Processing Support: Assist in processing claim information, receipts, and documentation to facilitate claim resolution. Communication: Communicate and follow up with internal and external parties throughout the claims process. Reporting: Prepare required claims statistics and reports. Updates for Claimants: Provide updates on the cargo claim process to claimants upon request. Administrative Support: Offer office administrative support, including managing office supplies, maintaining office equipment and facilities, handling insurance/service contract renewals, and overseeing regular housekeeping and office renovations. Vendor Liaison: Liaise with contractors and vendors to ensure quality service delivery. Contract Management: Support contract management, license renewals, and maintain an organized filing system. Daily Operations: Collaborate with internal and external parties on daily operations. General Inquiries: Provide telephone support for general inquiries. Ad Hoc Assignments: Assist with ad hoc assignments as needed.   Requirements Bachelor's degree in Aviation Management, Logistics Management, or related fields. Experience in handling cargo claims in freight forwarding / insurance industry is preferred Knowledge of cargo coverages and claims is an advantage Good communication and interpersonal skills Attention to detail, strong analytical and organizational skills Proficient in written and spoken English, Cantonese and Mandarin Familiar with MS Office applications including Word, Excel and PowerPoint Candidates with more experience will be considered as Claim Specialist Immediately available is preferred

Our client is now seeking a high-caliber individual to join their Air Freight Department as a Airfreight Manager Customer Service Import & Export. This role is crucial in leading exceptional service delivery and guiding their customer service team toward success.   Responsibilities Team Leadership: Lead a customer service team to ensure smooth daily operations in air freight export and import. Customer Relations: Foster strong relationships by ensuring customers receive outstanding service. Customer Onboarding: Support Sales and Implementation teams in onboarding new customers. Team Development: Build and nurture a high-performing, dedicated customer service team. Tender Management: Oversee the tender process, ensuring strategic and competitive contract proposals. Procedure Development: Create and implement customer service procedures, policies, and standards. Escalation Support: Serve as a key escalation point, providing guidance and support to your team. Operational Reporting: Regularly update management on operational developments and improvements.   Requirements Bachelor's degree in Aviation Management, Logistics Management, or related fields. 8-10 years of customer service experience in the freight forwarding industry, including 5 years in a supervisory role. Strong interpersonal, communication, and problem-solving abilities. Proficient in spoken and written English and Cantonese (Mandarin is a plus). Good knowledge of MS Office, particularly Excel. Self-motivated, proactive, and detail-oriented. Mature, capable of working under pressure and independently. Immediately available is preferred

Responsibilities Marketing and Leasing Management: Manage marketing and leasing activities for commercial properties in Hong Kong (95%) and a few overseas locations (5%), primarily in Australia, coordinating with vendors and supporting colleagues. Market Research & Analysis: Conduct market research, feasibility studies, rental assessments, and data analysis. Tenant Liaison: Communicate directly with real estate agents, prospective tenants, and current tenants regarding new leases and renewals, emphasizing direct tenant management. Property Coordination: Coordinate with property management and handle related duties for commercial properties. Presentation Assistance: Assist in preparing presentation materials.   Requirements Degree in Surveying, Real Estate, Property Management, or a related field. At least 3 years of relevant experience in commercial leasing. Self-motivated, outgoing, responsible, and acts with integrity. Strong numerical sensitivity with good analytical abilities. Customer-focused with effective communication and negotiation skills. Strong command of both written and spoken English and Chinese. Proficient in MS Excel, PowerPoint, and Word. Immediately available is preferred

Responsibilities Project Management: Oversee the planning, design, and implementation of the entire project, including security system installation, programming, testing, and commissioning. Troubleshooting: Conduct system troubleshooting and problem-solving as needed. Client and Team Collaboration: Collaborate closely with clients and the sales team to provide technical support when required.   Requirements Diploma or certificate in Electronic/Electrical Engineering, Computer Engineering, or a related engineering field. Holding a Security Personnel Permit (Category D) is advantageous. At least 1 year of experience with security systems, including CCTV, access control, and burglar alarms. Experience in project management is a plus. Proficient in MS Office and AutoCAD. Candidates with more experience may be considered for the Project Manager position. Immediately available is preferred

Responsibilities Marketing Strategy Development: Create and implement effective marketing plans to grow the customer base and distribution channels in the Chinese market. Logistics Operations Management: Oversee logistics and supply chain activities, including tank storage arrangements, vessel chartering (time or voyage), and customs clearance. Hedging Strategy Execution: Develop and implement futures and swap hedging strategies to enhance financial performance.   Requirements A university degree is required, preferably with experience in marketing, supply chain management, or energy/chemical trading. This knowledge will establish a solid foundation for success in the role A minimum of 5 years of experience in LPG sales, with knowledge of promotion and logistics practices. This expertise is essential for navigating the complexities of the industry. Liquefied Petroleum Gas / Liquefied Natural Gas Sales experience Liquefied Petroleum Gas / Liquefied Natural Gas Logistics and storage experience and knowledge Immediately available is preferred