Responsibilities Order Processing: Carry out all order processing activities using the ERP system to ensure high service levels, and follow up on customer orders for timely delivery. Supply Chain Execution: Implement supply chain processes, including order fulfillment, purchasing, logistics coordination, invoice preparation, and shipping documentation. Sales Operations Administration: Take charge of sales operations administration to meet company standards and ensure adherence to company policies, regulations, and operational procedures. Supplier Coordination: Coordinate with suppliers on purchasing activities and address any purchasing-related issues. Cross-Functional Collaboration: Work with cross-functional teams, including sales, logistics, and warehouse departments, to facilitate cohesive and impactful sales support initiatives. Operational Enhancements: Assist in identifying and implementing improvements to enhance operational efficiency and cost-effectiveness. Inventory Management: Monitor and manage inventory levels, analyze sales data, and forecast to establish optimal stock control measures and replenishment strategies. Reporting and Analysis: Prepare various regular reports and analyses for management’s review.  Requirements A degree in Supply Chain or Logistics, or a related field. 2-4 years of solid experience in supply chain and overseas shipment processing will be an advantage. Experience in using a ERP system will be a plus. Proficient in both spoken and written English and Chinese, including Mandarin.

Responsibilities Strategic Leadership Create and implement a national framework and strategic plan to establish a top logistics and freight forwarding provider for the pharma and healthcare sectors in China and Hong Kong. Align and execute the global pharma and healthcare vertical strategy at the national level, ensuring it is consistent with international goals. Identify and leverage market trends, regulatory changes, and emerging opportunities within the pharma and healthcare industry. Sales and Business Development Drive focused sales efforts to acquire and develop high-value, high-volume customers within the pharma and healthcare sector. Build and maintain a robust pipeline of opportunities through proactive market research, networking, and effective relationship management. Lead and coordinate major Requests for Quotations (RFQs) and inquiries, ensuring that proposals are competitive and persuasive. Collaborate with global and regional sales teams to align on customer needs and provide seamless solutions. Operational Excellence Take a proactive role in operational implementation, ensuring smooth onboarding and execution of new business initiatives. Develop and implement best practices, concepts, and showcases to assist local branches in building expertise and establishing a strong regional presence. Support the creation of a qualified supplier base in China, ensuring adherence to pharma and healthcare industry standards. Collaboration Provide regular updates on business development progress, challenges, and opportunities to management in China and global stakeholders. Promote strong collaboration with overseas counterparts and global sales teams to ensure alignment and facilitate knowledge sharing. Serve as a key liaison between customers, suppliers, and internal teams to ensure customer satisfaction and operational efficiency.  Requirements A minimum of 10 years of experience in business development, sales, or key account management within the freight forwarding and logistics industry, preferably with multinational companies. At least 5 years of dedicated experience in the pharma and healthcare sector, with a comprehensive understanding of its unique requirements, regulations, and challenges. Demonstrated success in strategic sales, vertical management, and operational key account management. Extensive knowledge of international trade processes, customs regulations, and local compliance requirements in China. A sales-driven mindset with a strong emphasis on achieving and surpassing targets. A customer-centric approach, capable of anticipating and effectively addressing customer needs. An operational awareness that balances strategic vision with practical execution. Self-motivated and results-oriented, able to work independently as well as collaboratively within a global team.

Responsibilities Requirements Gathering: Collect requirements, conduct technical analysis, and propose suitable solutions throughout the project lifecycle. Collaboration on Projects: Work collaboratively with others on assigned consulting projects. Documentation Maintenance: Prepare and maintain technical and project documentation. Project Rollout Support: Assist with project rollouts and provide support, including preparing and supporting quality assurance test plans and test cases. Effective Communication: Communicate effectively with internal teams and external clients to ensure successful solution delivery and implementation of platforms and systems. Research Support: Conduct research to aid in the development and resolution of issues identified during the project. Project Management Assistance: Support the project management team in ongoing projects and continuous improvement efforts. Change Request Documentation: Complete documentation for system change requests and enhancements. On-site Work: Be prepared to work on customer sites for specific projects as required.   Requirements Educational Background: Degree in Information Technology, Computer Science, Computer Engineering, Risk Management, or related fields. Industry Experience: Work experience in the IT industry or on IT projects is advantageous. Cloud Knowledge: Basic understanding of cloud computing (including compute, network, and storage); familiarity with Azure Cloud is a plus. IT Security Awareness: Knowledge of IT security is beneficial. Personal Attributes: Self-motivated with a strong analytical mindset; proactive with good problem-solving skills. Organizational Skills: Well-organized, detail-oriented, and capable of effective coordination and multitasking. Communication Skills: Excellent communication and presentation abilities. Teamwork Ability: A good team player, able to thrive in a challenging, fast-paced, team-oriented environment. Language Proficiency: Proficient in both written and spoken English and Chinese (including Cantonese and Putonghua).